Last Updated on November, 14, 2025
Busy (“we”, “us”, “our”) is a communication and collaboration app for business clubs and private communities. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have. By using Busy, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to operate and provide Busy’s features:
1.1 Information You Provide
- Account Information: name, email address, password.
- Profile Details: photo, position/title, company name, description, and other free text fields regarding your goals and how you can help others.
- Club Information: club name, members, roles, and preferences.
- Messages & Content: text messages, attachments, files, images, videos, polls, reactions, and other content you send within the app.
- Support Requests: information you provide when contacting customer support.
1.2 Device Contacts (Optional, User-Initiated)
Busy allows you to optionally import contacts from your device.
We collect only the contacts you select — typically name and phone number — and upload them to our secure server only after you explicitly confirm the import.
Purpose of Contact Upload
Imported contacts are used only to:
Check whether someone in your network is already a member of your club
Allow you to request an introduction
Improve search and matching within your club
Important Notes
Contacts are never visible to other users unless you choose to share a specific contact.
Contacts are not sold, not shared with third parties, and not used for advertising.
You may delete your imported contacts at any time.
1.3 Automatically Collected Information
Device Information: device model, operating system version, unique device identifiers (e.g., push notification token).
Usage Data: app actions, performance events, and interaction logs (for app improvement).
Crash Logs & Diagnostics: for stability and debugging (if enabled on your device).
We do not track users across other apps or websites.
2. How We Use Your Information
We use the information we collect to:
Provide and operate Busy’s features (chat, events, channels, notifications)
Match your imported contacts to club members if you choose to import them
Maintain account and authentication services
Improve performance and reliability
Enhance safety, prevent misuse, and detect suspicious activity
Provide customer support
Communicate updates, new features, or service notices
We do not use your personal information for advertising or profiling.
3. Contact Permissions & User Consent
Busy requests access to Contacts only when you tap “Import Contacts”.
Before uploading contacts, we display a clear consent screen.
If you deny permission, no contact data is collected or uploaded.
You may revoke permission at any time in your device settings.
4. Sharing of Information
We do not sell your data.
We share information only with:
4.1 Service Providers
Trusted providers who help us operate Busy:
Cloud hosting (e.g., AWS or comparable provider)
Authentication tools
Crash reporting and analytics (if enabled)
All providers comply with applicable privacy laws and process data only on our instructions.
4.2 Club Administrators
Club admins may view and manage:
Member profiles within their club
Roles and permissions
Reported content
Admins cannot see your imported contacts unless you explicitly choose to share a contact.
4.3 Legal Requirements
We may disclose information if required by law, court order, or government request.
5. Data Retention
We retain user information for as long as your account or club remains active.
You may request deletion of:
Your account
Your imported contacts
Your messages and uploaded content (where technically feasible)
Once your account is deleted, personal information is removed from active systems within a reasonable timeframe unless retention is required by law.
6. Data Security
We use industry-standard safeguards to protect your information, including:
Encrypted data transmission (HTTPS)
Encrypted storage for sensitive data
Access controls for administrators
Regular security reviews
No method of storage or transmission is completely secure, but we work to protect your data continuously.
7. Your Rights
Depending on your location, you may have rights to:
Access the personal data we hold
Correct inaccurate information
Delete your information
Withdraw consent for optional features
Request export of your data
Object to certain forms of processing
You can exercise these rights by contacting hello@busyapp.io
.
8. Children’s Privacy
We do not knowingly collect personal information from children.
9. International Data Transfers
Your information may be processed on servers located in the EU, US, or other countries where we or our service providers operate.
We ensure adequate safeguards and compliance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify users when we make material changes and update the “Last updated” date above.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
POVEZOVALNA APLIKACIJA, izdajanje programske opreme d.o.o.
Čebelarska ulica 1C, 1000 Ljubljana, Slovenia
Email: hello@busyapp.io
Website: https://www.busyapp.io